- Create and implement Splunk based solutions.
- Create Splunk Reports and dashboards.
- Perform data analysis via Splunk queries.
- Utilize project management skills to prioritize future project objectives.
- Drive adoption of Splunk across multiple teams.
- Develop Corrective Action documents for all Business Services.
- Troubleshoot customer problems and respond to customer requests.
- Provide training to new team members as required.
- Document Fix Requests for incidents requiring system changes (system, configuration and code).
- Perform other related duties as assigned.
- Ensure communication regarding Partner impacting incidents.
- Design, implement, and optimize Splunk applications.
- Develop Splunk infrastructure and related solutions as per automation toolsets.
- Install, test and deploy monitoring solutions with Splunk services.
- Hands on Splunk experience in HLD & LLD design and implementation
- Strong experience in Splunk customization and development to integrate multiple tools, data normalization, algoritham, etc.
- Experience in Infrastructure and application data processing and development of custom solution
- Experience in security log analytics will be added advantage
- Good communication and presentation skills
- Administering Splunk and Splunk Apps to include developing new or extending existing Apps to perform specialized functionality.
- Integrating Splunk with a wide variety of legacy data sources.
- Consulting with customers to customize and configure Splunk to meet their requirements.
- Assisting with training application and infrastructure teams not familiar with Splunk.
- Mentoring team members with less experience to assist in Splunk related activities.
- Working closely with Infrastructure, Application, Development and Business or project teams on Splunk.
- Engaging application and infrastructure teams to establish best practices for utilizing Splunk data and visualizations.
- Communicating with customer stake holders including leadership, support teams, and system administrators.
- Creating and maintaining engagement process and documentation related to architecture, operational processes and training material for Splunk.
- Min 3+ years of professional experience with system administration and System Event and system integrations.
- Min 3+ year of work experience with Splunk real-time processing architecture and deployment; Splunk dashboard design a big plus.
- Strong experience in Splunk configuration files, RegEx and comfort in using the Linux CLI and Windows.
- Experience in SOAP, REST API, web-based technologies and scripting languages including JavaScript, Python, Perl and shell scripting, XML, HTML.
- Experience in requirements analysis, engineering, and testing in real world environments.
- Knowledge of TCP/IP and networking fundamentals, MQ, SFTP, SSL.
- Experience in Splunk DB Connect, ITSI, HEC is a plus.
- Strong communication, written, and verbal skills with the ability and comfort level to do presentations to potential and existing customer audiences of 5-30 people.
- Bachelor in an IT related concentration.
- Experience with software development, system architecture, and/or databases a plus.
- Splunk certification(s) a plus but not required.
